Internal vs External Audit: What is the Difference for Operational Managers?
For many operational managers an audit often feels like an obligation. You would rather focus on improving processes, performance, and customer satisfaction. That feeling is unfortunate and not justified, because this “mandatory exercise” delivers concrete value in achieving your daily goals in those same areas. What that value can be, and what the difference is ... Read more
Read articleHow to prepare for an external audit?
Whether it concerns ISO 27001, ISO 9001, NEN 7510, or another certification, periodic audits are part of the process once a management system is in place. This applies to both internal and external audits. The initial external audit cycle in particular, can feel challenging, as it often resembles an exam where an external party evaluates ... Read more
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