Certification and compliance for IT service providers
Protify has already supported many organisations in the IT sector with achieving certification in the field of ISO 27001. But we are also there for you afterwards. With our managed services, we support the maintenance of the management system and ensure that the organisation continues to meet the established requirements.
With our support, you turn compliance into a strategic advantage, enabling you as an IT service provider to stay ahead.
Protecting confidential information
Information security and IT security are essential pillars for any IT service provider. First of all, protecting confidential data of clients and partners is of great importance. IT service providers often handle large volumes of sensitive information, ranging from personal data to business-critical information. A data breach or security incident can not only cause significant financial damage but also severely undermine customer trust. Implementing robust (information) security measures in accordance with established policy is therefore crucial to ensure the integrity (I) and confidentiality (C) of this data.
Ensuring and safeguarding continuity
Secondly, IT security is vital for ensuring service continuity. IT service providers are increasingly dependent on technological infrastructures and networks to deliver their services. A cyberattack or other security incident can lead to downtime, operational disruptions, and reputational damage. By investing in information security and IT security, providers can proactively identify and address potential threats, allowing them to offer clients reliable and secure services. It is therefore essential that IT service providers take these aspects seriously and continue to invest in state-of-the-art security measures to ensure availability (A).
Examples of ISO 27001 requirements for IT service providers
Conducting a risk assessment
ISO 27001 requires organisations to carry out a thorough Risk Inventory and Evaluation (RI&E). This means mapping all processes and assessing potential risks to the availability (A), integrity (I), and confidentiality (C) of information. The standard promotes a systematic approach in which risks are continuously monitored and controlled.
The PDCA cycle (Plan-Do-Check-Act) forms the foundation for this. In the planning phase, risks are identified and controls are prepared; in the execution phase, the controls are implemented. Regular evaluations and improvement actions ensure that your security strategy remains up-to-date and performs optimally.
Protify offers ideal support for meeting these requirements with its advanced ISMS tooling. Our solution allows you to categorise all assets (hardware, software, people, information, etc.) after process analysis and assess them. This makes it easy to analyse risks and link the appropriate controls, providing your organisation with full visibility on all measures that are or need to be taken.
Controls for the IT architecture
Organisations must map and secure their IT architecture, analysing all relevant assets and systems for potential risks. In the plan phase, controls are selected from ISO 27001 – Annex A (or other measures deemed appropriate by the organisation). These controls are then implemented in the do phase, with their effectiveness closely monitored during the check phase. In the act phase, adjustments are made based on evaluations to continuously optimise the security strategy and adapt to changing threats and (business) circumstances.
Annex A of ISO 27001, which is part of the standard, contains 93 controls to be selected, ranging from easy to more complex implementations. These are divided into the following categories:
– Organisational measures (37)
– People-related measures (8)
– Physical measures (14)
– Technological measures (34)
Using our compliance software and implementation method, we provide visibility and control over the aforementioned measures!
Demonstrable trust
From information security to business continuity – with certificates, you show customers and partners that your organisation meets the required standards and is a safe choice to work with.
Why IT service providers choose Protify
With years of experience in the security sector, we understand exactly what’s involved in certification and the implementation of sector-specific standards. We have supported various organisations and know the practicalities like no other. Our expertise not only helps you achieve certification but also supports structural improvement of business processes.
At Protify, we believe in a personal approach. Our consultants take the time to understand your organisation, recognise your challenges, and work closely with you to deliver the best solutions. No generic advice, but genuine involvement and tailored guidance – ensuring you always have expert support at your side.
Standards and sector-specific assessment guidelines don’t have to be complicated.
We translate complex requirements into clear, actionable steps that align with expectations. That way, you know exactly what is needed and benefit from a practical, effective management system that not only complies with standards but also adds real value to your organisation.
No two organisations are the same – and we fully understand that. That’s why we don’t offer one-size-fits-all solutions. We focus on what your organisation truly needs. Whether it’s business goals, processes, risks, or the implementation of controls, we provide an approach that fits your way of working and ambitions.
Ready to get started?
Well-structured compliance builds trust with clients and partners. Want to get started with compliance? Get in touch with us for a no-obligation introductory meeting.
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